Webinar Overview

Outcome measures help us understand our impacts, communicate them, and make targeted improvements when we miss the mark. Organizations providing multiple services in multiple locations or by multiple teams can struggle with developing meaningful measures to assess end-of-service outcomes. Nexus Family Healing provides an array of services along the behavioral health continuum in five states. To develop outcomes, Nexus utilized its accreditation framework, harnessing program data and the practice wisdom of clinicians and staff to identify one to two powerful measures for each service line. To date, this multi-year effort has produced five of 11 planned service line measures that are available to all staff, reviewed regularly, and utilized by other key departments such as marketing and communication and development. This high-level understanding of impacts has already produced key learning on ways to adjust practices to drive better results for clients. Nexus will share this approach as it can be replicated by any size organization.

Learning Objectives

• The basic components of a logic model and why they are important.
• How to think about outcome measures as a clinician or direct practitioner.
• How having an outcome measure anchors day-to-day practice in an end goal.
• How to interpret changes in the results of an outcome measure to guide changes in service delivery (or, make improvements).

Attendance Certificates Available

*Must watch webinar LIVE to receive Certificate

*Each individual requesting a Certificate, must be registered and logged in to zoom under their own name.

If you have questions, please email Amanda.